Broken? Bring it in.
We handle it from here.

Astra Jewelers quotes ring resizing per piece and the estimate is always free and given before any work begins. The cost depends on the metal, how many sizes the ring moves and whether the band carries stones. Sizing a plain gold or silver band is straightforward, while platinum, eternity bands and rings with stones set all the way round take more work. That is also why the number is given at the studio rather than over the phone. An honest estimate needs the ring in front of us. Bring it to 250 Bellevue Ave, 2nd Floor, Montclair, NJ 07043 during opening hours or send a photo by WhatsApp for a first look.

Most jewelry repairs at Astra Jewelers take a few days rather than weeks. You are given a realistic date when you drop the piece off rather than an optimistic one. Simple work such as a clasp replacement or a chain solder moves faster than stone setting or a full restoration. Astra Jewelers calls you the moment the piece is ready to collect.

No. Repair drop offs need no appointment at Astra Jewelers. Walk into the Upper Montclair studio at 250 Bellevue Ave, 2nd Floor, Montclair, NJ 07043 any time between 10:00am and 6:00pm, Monday to Saturday. The piece is assessed with you at the counter. Appointments are worth booking for custom design and diamond viewing, where someone needs to sit down with you.

Yes. Astra Jewelers takes in pieces from any store, of any origin and in any condition, not only jewelry bought at the studio. That applies across every repair, from resizing and chain work to stone setting and polishing. The piece is assessed with you and quoted free. The work is coordinated through jewelers we trust.

Yes. It is worth bringing in quickly. A stone that has started to move is usually held by a worn or bent prong. Tightening it is a far smaller job than replacing a lost diamond. Astra Jewelers arranges tightening, resetting or replacement depending on what the setting needs. If the stone is already gone, bring the piece anyway. Matching a replacement to the remaining stones is easier than starting from a description.

Prongs are the small metal claws holding a stone in its setting. They wear down with years of contact against clothing and surfaces. Retipping rebuilds the worn tip so the stone stays held. Worn prongs are the single most common cause of a lost diamond. The usual warning sign is a stone that rocks or clicks when you press it gently. Astra Jewelers checks prongs as part of every free estimate, so it is worth asking even when you came in for something else.

Yes. Snapped chains, broken links and worn clasps are among the most frequent repairs at Astra Jewelers. Most are soldered and restored rather than replaced. A clasp that opens on its own is usually a worn spring or catch and is often repairable in matching metal. Bring the chain in at 250 Bellevue Ave, 2nd Floor, Montclair, NJ 07043 and it is quoted free before anything is done.

Yes. Astra Jewelers engraves initials, dates and short messages on rings, pendants and the inside of bands. Bring the exact wording you want, because the layout is set out and confirmed with you before anything is cut. Engraving is quoted per piece and depends on the length of the text and the metal.

Yes. These are the pieces most worth bringing in rather than posting away. Astra Jewelers looks at the piece with you, explains what is realistic and says plainly when original wear is better left alone than polished out. Restoration on older jewelry is coordinated through jewelers we trust. You approve the price and the approach before any work starts.

Yes, in most cases. Rings worn every day lose metal from the bottom of the band first. The usual repair replaces that worn lower section with new metal matched to the karat and color of the ring. The setting stays as it is. Astra Jewelers looks at it with you and gives a free estimate in person, because the price depends on how much of the band needs replacing.

Yes. Astra Jewelers replaces watch batteries. The caseback gasket is replaced and resealed rather than just snapped shut. Bring the watch in with your jewelry repair. The full watch side, including link removal, straps, crystals and movement service, has its own page at astrajewelers.com/watch-repair.

No. Stainless steel is the one metal Astra Jewelers does not repair. It needs different equipment than precious metals and most stainless pieces cost less than the repair would. The studio repairs gold, platinum and silver jewelry of any karat and any origin.